Playbooks · 4 min read

There Is No Funnel 2.0. There Are Two Windows and a Word

The PostEngage teamEngineering and support ·

Funnels do not have version numbers. Nothing was released, nothing deprecated the previous one, and nobody at Meta shipped a feature called this.

What changed — and it did genuinely change — is narrower and more useful to understand. Meta opened specific messaging permissions with specific clocks on them. Every tactic currently being sold as a new generation of funnel is a consequence of two numbers, and once you can derive the tactics from the numbers you stop needing anybody to teach them to you.

The two numbers

Seven days to respond to a comment, counted per comment rather than per post.

Twenty-four hours to respond inside a DM thread, counted from that person's most recent message, and restarted only by their next message. Not by yours. Sending does not extend it and waiting does not extend it.

The two windows side by side: seven days to reply to a comment, twenty-four hours inside a DM thread.
Both clocks start with something they did. Everything below is what follows from that, arithmetically.

Now derive the tactics

"Put the call to action in the caption." Because the window opens on their action and nothing you do can open it. A caption that says "comment SIZE" is not a growth hack, it is a permission request. If nobody comments, there is no funnel at all — no tool changes that, and it is why this stage loses more people than every other stage combined.

"Move the conversation to the DM." Because a public comment gives you seven days and a DM gives you a private space to answer properly. The public reply is the receipt; the private reply is the answer.

"One message, and make it count." Because the DM clock is short and only they can restart it. A five-message drip over a week assumes a window that nobody has.

"End with a question." Because their reply is the only mechanism in existence for getting a second turn.

"Answer fast." Because the clock is already running when the message arrives, and a reply sent nineteen hours later is arriving into a window that is nearly spent.

That is the whole of it. Five tactics, two numbers, no version.

Nothing here was invented by a marketer. It was derived from a rule, and the rule is published.

What follows for the things that are supposed to be dead

"Link in bio is dead" is the other half of the same pitch and it does not survive contact.

A link in bio is still a link. It works for people who will never comment on anything, it works at three in the morning, it works after every window has closed, and it costs nothing. What a DM adds is that it is two-way: somebody can ask the follow-up question that the landing page could not anticipate, and you can answer it in the language they wrote in.

Link in bio

Always available, no clock, no permission needed, reaches the silent majority who never type anything. One-way, impersonal, and it takes people off the app where you cannot see what happened.

Comment to DM

Two-way, in their language, and the conversation stays where they already are. Requires them to act first, expires, and only ever reaches people willing to type in public.

They are not competing. They serve different people, and an account with only one of them is leaving the other group unserved. The honest version of the link-in-bio argument is worth reading next to this.

What did not change at all

The parts nobody sells a course about. Whether the post reaches anybody. Whether the offer is worth the message. Whether your answer is better than the four seconds it takes to close the app.

The windows determine the shape of the conversation. They have no opinion about whether the conversation is any good, and no tool on either side of the API has an opinion about that either.

What is genuinely different from a few years ago, stated plainly

Official API access exists, so a compliant tool can reply to comments and DMs without signing into your account. That is the real change, and it is a compliance change rather than a marketing one. It means automation stopped being a thing that put your account on a staircase of enforcement and started being a thing Meta issues a token for.

Everything else people call a funnel innovation was possible by hand before and is now faster.

And what still does not exist

No sequences, no drip, no broadcast, no scheduled follow-up. No cold DMs, no welcome messages to new followers, no messaging a follower list. No publishing, no scheduling, no analytics, no attribution. Leads leave as a CSV.

That list is not a roadmap and it does not shorten with a plan upgrade. It is the shape of what the two numbers permit, which is the same shape for everybody building on the official API — and the honest way to choose a tool in this category is to compare what each one refuses rather than what each one promises. The step-by-step version of the flow is where to go if you want to build the thing rather than argue about what to call it.

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