Terms of Service

Welcome to PostEngageAI. By using our service, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using PostEngageAI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Service Description

PostEngageAI is a credit-based AI platform that helps users automate Instagram comment replies and direct messages. The service uses artificial intelligence to generate responses based on your configured voice and preferences.

3. User Responsibilities

As a user, you agree to:

• Provide accurate account information
• Maintain the security of your account credentials
• Take responsibility for all content generated on your behalf
• Comply with Instagram/Meta's Terms of Service and Community Guidelines
• Not use the service for spam, harassment, or any illegal purposes
• Review and approve your AI voice settings appropriately

4. AI-Generated Content

You acknowledge that:

• AI responses are generated based on your training and configuration
• AI responses are suggestions, not guarantees of appropriateness
• You are responsible for the content posted through your account
• We recommend periodically reviewing automated responses

5. Credit Usage & Billing

• Credits represent usage of our service, not ownership of any product
• Each automated action consumes credits based on published rates
• Credits are non-refundable once purchased
• Credits do not expire
• Prices may change with reasonable notice

6. Instagram / Meta Compliance

You agree to:

• Comply with Instagram's Terms of Use and Community Guidelines
• Not use our service in ways that violate Meta's Platform Terms
• Accept that Instagram may revoke access at any time per their policies
• Understand that we cannot guarantee uninterrupted access if platform policies change

7. Termination

We may suspend or terminate your account if:

• You violate these Terms of Service
• You engage in abusive, fraudulent, or illegal activity
• Your use violates Instagram/Meta policies
• We believe your actions may harm other users or the service

You may terminate your account at any time. Upon termination, unused credits remain non-refundable.

8. Limitation of Liability

PostEngageAI is provided "as-is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Specific results from using the service
• That AI responses will always be appropriate or accurate
• Continued access to platform features if third-party policies change

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

9. Changes to Terms

We may update these Terms of Service periodically. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.

10. Business Information

This service is owned and operated by:

11. Contact Information

For questions about these terms:

Email: postengage.ai@gmail.com